Cancellation and Refund Policy

This website is not an e-commerce site and does not sell services and products. The website is for the usage of the occupants and tenant in Delhi Metro Rail Corporation.

The occupants and tenants are raised electricity invoices as per the DMRC processes. These invoices may be paid off-line or online as per the policies and procedures. These invoices are not subject to cancellation or refunds in general.

Any changes to these invoices can only be made by DMRC. Any excess payment refunds would not be processed through this site.